A passionate and driven professional based in Dhaka, Bangladesh, with a dynamic blend of experience in customer relations, cashiering, and guest relationship management. Currently, I’m thriving as a Guest Relationship Supervisor at Agora Limited, where I’ve been crafting exceptional customer experiences and ensuring operational excellence since December 2023. Prior to this, I honed my expertise as a Cashier at Agora from August 2022.
🎓 As a Bachelor of Business Administration student at the National University of Bangladesh, I combine my academic pursuits with hands-on professional growth. My bilingual proficiency in Bengali and English empowers me to connect with diverse audiences seamlessly.
💡 What Sets Me Apart?
I pride myself on being a research-oriented creative mind. My skill set spans a wide array of tools and competencies, including:
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Forms).
Expertise in cash register operations, data entry, and customer communication strategies.
Creative flair with tools like Canva, Camtasia, and social media platforms, enabling impactful content creation and branding.
Strong foundation in staff development, organization skills, and interacting with all levels of management.
📈 I’m also diving into the world of digital marketing, equipping myself with cutting-edge strategies to thrive in today’s digital-first landscape.
✨ My Passion
Whether it’s delivering unparalleled customer service, streamlining workflows, or exploring innovative solutions, I’m always eager to go the extra mile. My research-driven approach fuels my curiosity and enables me to stay ahead in a constantly evolving professional ecosystem.
🚀 Let’s Connect!
If you’re looking for a versatile, forward-thinking professional with a unique blend of technical and interpersonal skills, feel free to reach out! Together, we can create meaningful experiences and drive impactful results.